Sorry guys, after our last impromptu move from the original hosting provider to one of my own servers - we stuck the site on a box that was "non-essential", meaning we weren't using it for much, so it seemed the perfect place to put a new website.
Unfortunately it also meant we weren't actively backing up the data either, so when it blew a hard drive this past friday, we were able to get a new server up and running the same day, but one of my systems guys had to go to work on the hard drive with a data recovery tool to bring back the data. That took a few days.
We're back, we're being backed up now, no more of these episodes. I mean it.